Frequently Asked Questions
Everything you need to know about shopping with Beamhill.
What is your standard shipping policy?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
How can I return or exchange an item?
You can return any unworn, unwashed items with original tags still attached within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.
Are your products authentic and ethically sourced?
Yes, Beamhill guarantees 100% authenticity for all curated brands. We prioritize partnerships with designers who maintain high ethical standards and sustainable manufacturing practices.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or contacting our style team for advice.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.